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Support
As
professional broadcasters, we understand the frustrations of
entering your favorite agency's orders, handling their last
minute copy changes and even dealing with the computer that
seems to have a mind of it's own. That's why we focus heavily
on our support and strive to offer the best service in the
industry. We are the only company that offers support by
radio professionals that use the software in real world
applications, not just programmers sitting behind a monitor. We
feel this gives us an advantage over our competitors and
attributes to our high level of support satisfaction.
Our Support Services include
Unlimited Access to:
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Telephone support |
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Email support |
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Our Online Support Center, which includes -
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Web based
discussion forums that allow you to interact with our
network of users and our online support staff. These forums
are designed for the sharing of ideas and experiences
amongst fellow See Spot Run Traffic Directors and our online
support staff. |
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The
ACI Academy, our online learning
facility, including live online training classes and
interactive training tutorials. |
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Training
We
spent a great deal of time making sure that our products are
very easy to use. In fact, a typical installation does not even
require on-site training. We have developed an advanced
interactive training and tutorial program that is more than
sufficient. Most people can be up and running with just a few
short training sessions. However, on-site training is also
available. We may recommend our on-site training program for
stations that will be utilizing virtually every aspect of the
program or stations with little or no experience with a similar
program. Our on-site training program is highly intensive and
covers much more than the basics of daily operation. This
training allows for individual, one on one training with your
staff that is tailored to satisfy the exact needs of your
station(s). With on-site training your staff will be able to
maximize the software's potential and be more productive.
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| Client Login |
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Click here
to login to our Online Support Center for software updates and
discussion forums. |
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| Web Conferencing |
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